Frequently Asked Questions

Check-in is self-service and available from 3:00 PM, with no cut-off time: you can arrive late in the evening or even at night. Check-out must be completed by 11:00 AM. Please let us know your expected arrival time in advance.

It depends on the apartment's availability. Contact us in advance and we will do our best to accommodate you. In some cases a surcharge may apply.

Yes, check-in is self-service: before your arrival we send you all the instructions by message to get in using the key lockbox, with no need to meet anyone. If you have any questions, you can reach us from the Contacts page.

Yes, thanks to self check-in with a key lockbox you can arrive at any hour. We just ask you to let us know your expected arrival time in advance: you will receive the instructions by message.

Yes, our apartments are suitable for families with children. On request we can provide a high chair and a travel cot. We recommend letting us know your needs in advance.

Unfortunately, pets are not allowed in our apartments.

Yes, all apartments have high-speed Wi-Fi included in the price.

We do not have private parking. Rome has nearby public parking areas and ZTL zones to respect. We recommend using public transport, which is very efficient throughout the city.

Yes, bed linen and towels are included for all guests. The apartments are delivered clean and already prepared for your arrival.

The kitchens are fully equipped with fridge, freezer, oven, microwave, coffee maker, kettle, crockery, pots and utensils. Everything you need to cook as if at home.

Yes, all apartments have air conditioning and heating to ensure maximum comfort in every season.

You can book directly through Airbnb, Vrbo or Expedia by clicking the links on each apartment's page. For special requests or information, write from the Contacts page.

The cancellation policy depends on the platform and the rate you choose (Airbnb, Vrbo or Expedia). The exact terms are shown in the listing and in the booking summary: we recommend checking them before you confirm.

For direct bookings you can contact us via the Contacts page. For recurring stays or groups we can consider personalized conditions.

Yes, we offer discounted rates for stays of a week or more. Weekly and monthly rates are visible directly on the booking platforms, or you can request a custom quote from us.

Absolutely! If you are a large group needing multiple apartments at the same time, contact us: we will organize to guarantee you the best solution.

San Giovanni is very well connected: the Metro Line A (San Giovanni station) takes you to the center in a few minutes. The Colosseum and Imperial Forums are also reachable on foot in about 20 minutes.

The Parioli neighborhood is one of Rome's most elegant. Just steps away you will find Villa Borghese and its splendid Gallery, Via Veneto with its historic cafés, and Piazza di Spagna 15 minutes' walk away.

Absolutely! Write to us and we will gladly point you to our favourite restaurants, local markets, artisan gelaterias and a few off-the-beaten-path experiences. Rome has much to offer beyond the usual tourist trails.

From Fiumicino airport the Leonardo Express takes you to Roma Termini in 32 minutes (every 15 min, approx €14). From Termini you continue by metro or taxi. From Ciampino airport you can take the Terravision or Sitbusshuttle bus directly to Termini.

Yes, we recommend the Roma CityPass or simply using the Atac app for daily or weekly tickets. Single tickets cost €1.50 and are valid for 100 minutes on the entire bus/metro network.